Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions:

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Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. 

 

Contact between sessions

Any contact between sessions will be conducted via telephone, email, or letter during office hours  (Monday to Saturday, 8:30 AM to 6:30 PM). Please note that any messages received outside of these hours may not receive a response. However, I will do my best to get back to you as soon as possible.

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Medical or physiological conditions

I may ask questions about your medical history to establish any contra-indications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of therapy, or if you are returning to therapy after a period of absence.

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychiatrist or Counsellor, you may be asked to seek their permission before any therapy sessions can commence.

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.
 

Age restrictions 

Clients under the age of 18 years old must have a consent form signed by a parent or guardian prior to the hypnotherapy session.
 

Attending your sessions 

Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.
 

Hypnotherapy recordings

Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.
 

Outcome of sessions 

The agreement to work on the issues presented by you in no way implies or guarantees the resolution of your presenting issue(s). No outcome can or will be guaranteed. However, I will always endeavour to use my best efforts and skills to work towards your goals and intended outcomes.

 

Stand of behaviour 

During the course of any therapy sessions, I will treat you with respect and not abuse the trust you place in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.

You agree not to attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If you do attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behaviour, I will cancel the session and may refuse to see you for any further sessions without refunding any payment already made.
 

Confidentiality 

All contact, including sessions, telephone conversations and emails, will be conducted in confidence and may be recorded. (This will not happen without your consent). Prior to any recording, your agreement will be sought. All recordings, conversations and notes will remain confidential, except in the following circumstances:
 

• 1.Where you give permission for confidentiality to be broken

• 2. Where I am compelled by a court of law

• 3. Where the information is of a nature that confidentiality cannot be maintained, for
  example:

•  The possibility of harm to yourself or others exists

•  In cases of fraud or crime

• When minors (under 18 years old) are involved

• 4. Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.

Liability & indemnity 

Under no circumstances will Jessica Tierney be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Jessica Tierney. In addition, you agree to defend, indemnify, and hold Jessica Tierney harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.
 

Governing law 

These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the English courts to settle any dispute which may arise out of or in connection with these terms and conditions.
 

Payment

If you have arranged for a payment plan, you understand your invoices will be sent out a week apart. For any cancellation, you are welcome to reschedule your session at any time and you will have lifelong access to do this or gift any unused sessions to a friend or family member. No refunds. All payments must be made 48 hours after booking your sessions. Please be aware, your sessions will be confirmed once your payment has been made. 

 

Data protection 

For my services, your personal data is collected, processed, used and stored in accordance. By booking an appointment, you signify your acceptance of this Privacy Policy. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.
 

Concerns and complains 

If you have a concern or complaint regarding your therapy, please discuss this with myself in the first instance and I will endeavour to resolve the issue.

By booking and/or signing the Client Agreement, you agree to abide by the terms and conditions of Jess' Hypnotherapy & Health. You also agree with the statements below:

I confirm that I have been advised by Jessica Tierney of the scope of the therapies that she provides and give my full consent to receiving therapy sessions from Jessica Tierney.

 

Jessica Tierney conducts her services in a professional and empathetic manner. She may, at times, share her personal experiences when deemed appropriate and relevant to the situation.

I understand that results may vary from person to person and the agreement by Jessica Tierney to work on the issues or problems presented by me, using whatever therapies are appropriate to my situation, in no way implies or guarantees the resolution of any presenting problems or issues.

I understand that hypnotherapy or any other therapy or information provided by Jessica Tierney either in person or via telephone, email or internet, is not a replacement or substitute for medical,  or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from the appropriate qualified healthcare professional.

I declare that, if advised by Jessica Tierney prior to or following any therapy sessions, to seek medical approval, I will consult with my GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for Jessica Tierney prior to the next therapy session.


I understand that my level of motivation is vital in the therapy process and I agree to participate to the best of my ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to MP3 recordings and/or carrying out other therapeutic tasks as appropriate.

I have accurately and truthfully answered any questions and provided background information during the initial consultation and /or first therapy session and will continue to do so during any subsequent therapy sessions.

SIGNATURE

All forms must be signed and returned before the start of the session

 

CONFIDENTIALITY

By signing this form, I consent that Jessica Tierney may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if I, as a client, am in imminent danger to myself or others; or if a subpoena of records has been
requested.

I also understand that, at any time, Jessica Tierney may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.